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Plan, usage and billing

Usage shows what you’ve used and what your plan includes. Settings > Billing is where you upgrade, manage payment and see what cancelling would change.

Open Usage from the sidebar.

  • Usage this reporting period: beats, measurements, incidents, delivery attempts, REST API and MCP calls, and payload.
  • Your plan: each limit and how much of it you use, such as Current active monitors, Minimum monitor interval, Measurements per observation, retention and request rates.
  • A section for the selected project. Your organization total is what you’re billed on.

If the figures can’t be loaded, press Refresh usage to try again.

If you kept going over a request limit after a warning, ingest is paused and Usage shows Ingest paused. Nothing is deleted. Lower your request rate, then press Resume ingest.

The Usage page on the Builder plan: usage totals for the reporting period, a General project section, and Your plan showing 12 of 25 active monitors and 2 of 5 callback endpoint slots in use, with the plan’s included limits

  1. Go to Settings > Billing.
  2. Under Current plan, press Choose Builder, Choose Smart or Choose Scale.
  3. Pay on the payment provider’s page.

If creating a monitor would go past your plan, the form shows See plans and upgrade, which opens Billing. Compare plans in Plans and limits.

Press Manage billing to open the payment provider’s portal. Change plan, update your card or cancel there. It’s available once you have a subscription.

If a payment fails, the status reads Payment failed and your plan keeps running until the date shown while the provider retries.

If you cancel shows what ending your subscription would do to each monitor you have now. Nothing has happened yet.

  • Plan after cancelling, Monitors kept, Monitors suspended and Monitors changed.
  • For each affected monitor: Suspended, Slower, Fewer measurements or Heartbeat only.

Plan change history lists every monitor a plan change suspended or released.

The Billing page with an active Builder plan and a Manage billing button, and an If you cancel card showing the plan would drop to Free, keeping 1 monitor and suspending 11, each listed as Suspended